The betting website of Betago is aimed at customers, that consider the sports betting as fun and entertainment and can assess their betting behavior correctly.
You can access your account from every device using a browser. All you need is your username and password.
When you are logged in, just click on “My Account” in the top right corner.
In My Account you can pay in and out, check your Bets and Transactions and change your limits and personal data.
The following options can be used you load your account with funds.
Your payout request will be processed within 24h.
Bank Transfers inside the SEPA Region takes 2-5 working days.
The following options are available to withdraw funds from your account. Only options that are used to fund the account can be used to pay out. The only exception is bank transfer. You can always use bank account to withdraw that has your name.
In this area you can see your bets. You can choose the timeframe and filter the selection by open, settled and all bets.
In this Section you can see an overview of all transaction done on your account. You can choose the timeframe and filter the selection by bets, payins and payouts.
Edit your personal Data
Here you can change your address and/or phone number. Please be advised that a change in some of the data will require a new KYC process.
Name, surname, birthday and country can’t be changed.
If you need changes in these sections, please contact our support team [email protected]
Under the tab Documents you can upload your Documents that Betago will require, to do a full identity check on you. This identity check is required by the maltese authorities.
No withdrawals for the cumulative amount of €2,000 and over will be processed, unless such documentation has been submitted by the User and verified by Betago.
In this section all relevant messages will be displayed and archived. In case you have any questions regarding your bets, pay ins or withdrawals, you can use these messages as a referral for our customer support.
YYou can change your password at any time. Just follow the directions that pop up as soon as you click the “Change Password” Button.
If you forgot your password, please use the “Forgot Password” option on the main page next to the sign in section.
If you forgot your username, please use in the same section the button “Forgot Username” and your username will be send to your stored email address.
Control your betting! Here you have the option to limit the way and the amount you are betting.
Here you can set the max amount you are allowed to place on bets in a given timeframe.
Here you can set the max amount you are allowed to lose in a given Timeframe
Here you can set after what Timeframe the System should log you out. Log out after 1, 2, 5, 12 or 24 hours.
Here you can set a Limit on how many Funds you are allowed to pay in to your Account in a given Timeframe
Exclude yourself from the System, here you can set a Timeframe that will block you from login in to the Betago System. After the chosen Timeframe is over, the System will automatically unblock you.
If you block yourself indefinitely, the System will log you out after you confirm. You will not be able to log into the System again. All remaining Funds will be transferred back to you.
All changes that Limit you will be effected immediately, if you want to remove Limits, or change them in a way that will limit you less, the changes will become active after 7 Days.
In this Section you can change and set the ways we communicate with you.
E-mail, SMS, personalized Information, Promotions, Newsletter, and Odds Changes.
In a Single Bet, you bet on one outcome in one Match. It is possible to place several Single Bets on one Bet slip.
A Combination bet has several single bets, that all need to be correct for the Combination bet to win.
A System bet are several other bets combined on one bet slip. You can chose several system like 2 out of 3, 5 out of 7 and so on.
The bank or banker can be used only on system bets. Bets set as bank must be correct for all other system bets on the bet slips to be successful. You indicate a bet as bank by clicking the B on the bet slip.
Systems bets will only be calculated on the matches that are not chosen as a bank.
By clicking max next to the Stake, the system will display the maximum possible stake for the matches you added to the bet slip. This number may vary depending on the sport, league, bet type or other settings in the system.
This will display the maximum winning on the bet slip.
The max winning amount on every bet slip is EUR 250,000.00
The max amount you can pay out from your betting account is EUR 100.000 per week.
The minimum stake for every bet slip is EUR 2
For system and multi bets the minimum stake for every combination is EUR 0.25.
The maximum amounts of matches on a bet slip is 30.
While you are adding events to you bet slip, it can happen that there is a change in the odds. This happens mostly in live events. A message will be displayed that the odds changed, and you will have to accept the change. To avoid the message, you can click “Accept Odds Changes”.
The evaluation and settling of the bet slips will happen after the official results for all events on the bet slip are checked and added to the system.